Currency Exchange in Newmarket

Common travel currencies are normally kept at the branch, so in most cases you leave with the notes the same visit.

Call before you come if the amount is large or the currency is less common. Those are the two situations where availability matters, and a short phone call saves you a trip up Davis Drive. For everything routine, walking in is fine.

Three things worth knowing before you buy:

• The rate is quoted for your specific amount, not a figure on a board that may be an hour old.
• Nothing is locked in until you say yes.
• You get a written receipt for every completed transaction.

Came back from a trip with foreign notes sitting in a drawer? Bring them in. We buy foreign banknotes and pay out in Canadian dollars at the counter.

Count the notes before you come and bring them flat rather than folded into a wallet. A folded stack takes longer to verify and the teller has to recount it in front of you anyway. Torn, heavily marked or taped notes may be refused or valued differently, which is standard across the industry rather than anything specific to us.

Buy rates and sell rates are not the same number. The difference between them is how a currency exchange operates, and the rate applied to your transaction is printed on your receipt.

The Newmarket branch also handles international money transfers. You come in with the recipient’s details, the rate and the amount are confirmed before the transfer goes out, and you leave with a record of it.

Bring photo identification and the recipient’s full details, including their account information and the exact spelling of their name as it appears on their own documents. A mismatched name is the most common reason a transfer gets held up, and it is the easiest thing to get right before you arrive. Rates and timing depend on the destination, so call the branch with the country and the amount.